Effective Date: September 26, 2025
Sponja Time (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, book our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, service address, and payment details when booking a service or submitting a form.
- Service Details: Information about your property, service requests, and special instructions.
- Technical Information: IP address, browser type, device information, and usage data when you visit our website.
- Application Data: If applying to join our team, we may collect employment history, references, and supporting documents you provide.
2. How We Use Your Information
We use your information to:
- Provide, confirm, and manage cleaning services.
- Communicate with you about bookings, quotes, promotions, or service updates.
- Process payments securely.
- Improve our website, services, and customer experience.
- Comply with legal obligations and resolve disputes.
3. Sharing of Information
We do not sell your information. We may share limited information only when necessary to:
- Assign subcontractors or staff to fulfill your requested service.
- Process payments through trusted third-party providers (e.g., Stripe, PayPal).
- Comply with legal requests, regulations, or protect rights and safety.
4. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your data. While we take all reasonable measures, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Withdraw consent to communications.
- Request a copy of your stored data.
To exercise these rights, please contact us at: sponjatime@gmail.com.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance browsing, analyze traffic, and improve services. You can control cookies through your browser settings.
7. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or our practices, contact us:
Sponja Time
Email: sponjatime@gmail.com
Phone: 954-770-0988
South Florida, USA